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Audinate does not provide direct technical support to end-users for any Dante hardware products, except the Audinate-branded Dante PCIe-R card and Dante AVIO adapters.

Support for hardware products is provided by the product manufacturer. If your issue relates to a hardware product, please contact the manufacturer directly. Support links are found on each manufacturer’s page. Select from our list of companies licensed to make Dante-enabled products.

However, many common technical questions are answered in our comprehensive Dante FAQsuser guides or Training and Certification section.

Please check the FAQs and user guides before submitting support form.